Safety Center
Last updated: 29 September 2026
Everyone on Matalaku, callers and hosts, should feel safe. Here is what we do, what you can do, and where to get help.
What Matalaku does
- 18+ only. Every account confirms age at sign-up, and hosts are reviewed before they can take calls.
- No recordings. We do not record voice or video calls.
- Screenshots and screen recording are blocked inside the app on Android, so your face and calls are harder to capture.
- Your number stays private. Other users never see your phone number or email.
- Reports are reviewed by a person, and reported users are blocked for you automatically.
What you can do
- End a call at any time. You never owe anyone a conversation.
- Tap Report or Block during or after a call.
- Never share your phone number, social media, address, UPI ID, bank details or OTP.
- Never send money outside the app, even if the story sounds real.
- Do not show anything on camera that you would not want the world to see. No app can stop someone filming their screen with another phone.
Help outside Matalaku (India)
- Emergency: 112
- Cyber crime and online fraud: call 1930 or report at cybercrime.gov.in
- Women helpline: 181
- Mental health support (Tele-MANAS, free, 24×7): 14416
Our policies
Community Guidelines · Child Safety Standards · Host Terms · Privacy Policy · Delete your account
Grievance officer
Kumar Tagaram · support@matalaku.in. Complaints are acknowledged within 24 hours and resolved within 15 days.